Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Competing in the service secto...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Services marketing
9
Service quality
6
Dienstleistungsqualität
5
USA
5
United States
5
Customer satisfaction
4
Relationship marketing
4
Service industries
4
1980-1990
3
Börsengang
3
Consumer attitudes
3
Consumer behaviour
3
Customer service
3
Dienstleistungsmarketing
3
Estimation
3
Financial audit
3
Firm performance
3
Initial public offering
3
Investment bank
3
Investmentbank
3
Konsumentenverhalten
3
Risikokapital
3
Schätzung
3
Unternehmenserfolg
3
Venture capital
3
Wirtschaftsprüfung
3
Behavioural sciences
2
Beziehungsmarketing
2
Brand loyalty
2
Customer compatibility
2
Customer participation
2
Customer relations
2
Customer-to-customer
2
Employees
2
Involvement
2
Market research
2
Marketing strategy
2
Peer-to-peer
2
Service
2
Service co-creation
2
more ...
less ...
Online availability
All
Undetermined
24
Type of publication
All
Article
47
Book / Working Paper
2
Type of publication (narrower categories)
All
research-article
10
Article in journal
9
Aufsatz in Zeitschrift
9
viewpoint
4
Aufsatz im Buch
2
Book section
2
conceptual-paper
2
review-article
2
non-article
1
more ...
less ...
Language
All
English
33
Undetermined
16
Author
All
Martin, Charles L.
49
Claycomb, Cindy
5
Javalgi, Rajshekhar G.
4
Bowers, Michael R.
3
Jain, Bharat A.
3
Porter, Stephen S.
3
Adams, Steven
2
Javalgi, Rajshekhar (Raj) G.
2
Neil, Benjamin
2
Pranter, Charles A.
2
Smart, Denise T.
2
Todd, Patricia R.
2
Young, Robert B.
2
Chan, Anthony
1
Clewell, William D.
1
Crisp, Michael G.
1
Elliott, Dominic
1
Ghazisaeedi, Mehdi
1
Goodell, Phillips W.
1
Hackett, Donald
1
Halvorson, Wade
1
Handorf, William Charles
1
Heerden, Gené van
1
Javalgi, Raj G.
1
Luker, Alan
1
Morris, Rebecca J.
1
Nel, Deon
1
more ...
less ...
Published in...
All
Journal of Services Marketing
11
The journal of services marketing
11
Marketing Intelligence & Planning
3
Journal of Business Research
2
Journal of Product & Brand Management
2
Journal of business case studies
2
Journal of business research : JBR
2
Marketing intelligence & planning
2
Progress in economics research
2
Akron business and economic review
1
European Journal of Marketing
1
Fundamentals of marketing research ; Vol. 3
1
Journal of Management Development
1
Journal of consumer affairs : official publication of the American Council on Consumer Interests
1
Journal of customer behaviour
1
Stock markets, securities, and investment issues
1
Team Performance Management: An International Journal
1
The Fifty-Minute series
1
The journal of management development
1
The marketing review
1
more ...
less ...
Source
All
Other ZBW resources
19
OLC EcoSci
14
ECONIS (ZBW)
13
RePEc
2
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
49
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Eleven years of scholarly research in the Journal of Services Marketing : editor's response
Martin, Charles L.
- In:
The journal of services marketing
25
(
2011
)
1
,
pp. 14-19
Persistent link: https://www.econbiz.de/10009009739
Saved in:
2
A quarter of a century : reflections of the first 25 years of the Journal of Services Marketing
Martin, Charles L.
- In:
The journal of services marketing
26
(
2012
)
1
,
pp. 3-8
Persistent link: https://www.econbiz.de/10009519759
Saved in:
3
How nature, culture and legal calendars influence the calendrical timing of consumer behaviour
Martin, Charles L.
- In:
Journal of customer behaviour
15
(
2016
)
4
,
pp. 337-368
Persistent link: https://www.econbiz.de/10011655567
Saved in:
4
Calendar-led marketing : strategic synchronisation of timing
Martin, Charles L.
- In:
The marketing review
17
(
2017
)
1
,
pp. 73-86
Persistent link: https://www.econbiz.de/10011760254
Saved in:
5
Does audit quality influence post-IPO survival?
Jain, Bharat A.
;
Martin, Charles L.
- In:
Stock markets, securities, and investment issues
,
(pp. 77-92)
.
2007
Persistent link: https://www.econbiz.de/10003693880
Saved in:
6
Riding the wave : response rates and the effects of time intervals between successive mail survey follow-up efforts
Claycomb, Cindy
;
Porter, Stephen S.
;
Martin, Charles L.
-
2007
Persistent link: https://www.econbiz.de/10003540411
Saved in:
7
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
8
Standing at the altar
Martin, Charles L.
;
Neil, Benjamin
- In:
Journal of business case studies
7
(
2011
)
4
,
pp. 85-89
Persistent link: https://www.econbiz.de/10009272502
Saved in:
9
Does audit quality influence post-IPO survival?
Jain, Bharat A.
;
Martin, Charles L.
- In:
Progress in economics research
8
(
2004
),
pp. 129-145
Persistent link: https://www.econbiz.de/10003747242
Saved in:
10
Relationship correspondence : similarities and differences in business response to complimentary versus complaining consumers
Martin, Charles L.
;
Smart, Denise T.
- In:
Journal of business research : JBR
17
(
1988
)
2
,
pp. 155-173
Persistent link: https://www.econbiz.de/10003626674
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
