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Terres, Mellina da Silva; Santos, Cristiane Pizzutti dos - In: International journal of pharmaceutical and healthcare … 7 (2013) 2, pp. 120-141

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Basso, Kenny; Santos, Cristiane Pizzutti dos - In: Journal of service research : JSR 19 (2016) 2, pp. 209-223

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Koetz, Clara; Santos, Cristiane Pizzutti dos; Cliquet, … - In: Managerial and decision economics : MDE ; the … 38 (2017) 3, pp. 314-325

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