Hall, Kelly R.; Harrison, Dana E.; Ajjan, Haya; … - In: Journal of Business & Industrial Marketing 37 (2021) 9, pp. 1787-1801
Purpose: Artificial intelligence (AI) is a rapidly growing frontier. One promising area for AI is its potential to assist sales managers in providing salesperson feedback. Despite this promise, little work has been done within the business-to-business (B2B) sales domain to investigate the...