The purpose of this study is to gauge the effectiveness of enterprise‐wide resource planning (ERP) systems upon implementation in any commercial enterprise. Method‐wise case study used as a backdrop to narrate certain real‐life incidents that took place during and after implementation....

Purpose – This study aims to provide insights into glocalisation of international channels of distribution. The study also seeks to identify the key principles and patterns of glocalisation in general. Design/methodology/approach – The authors utilise the single case study approach to study...