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The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny; Lee, Myong Jae; Han, Heesup - In: Journal of vacation marketing 29 (2023) 2, pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
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To survive or to thrive? : China's luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis
Yang, Fiona X.; Li, Xiangping; Lau, Virginia Meng-Chan; … - In: International journal of hospitality management 94 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012495046
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Impact of online reviews on hotel booking intention : the moderating role of brand image, star category, and price
El-Said, Osman Ahmed - In: Tourism management perspectives : TMP 33 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012170425
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Quality aspects vs consumption values : what affects intention to book hotels in the post-Covid era?
Ray, Arghya; Gupta, Siddharth; Rana, Nripendra P. - In: Quality management journal : QMJ 30 (2023) 4, pp. 225-243
Persistent link: https://www.econbiz.de/10014373755
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Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny; Han, Heesup - In: International journal of hospitality management 102 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
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Government and social trust vs. hotel response efficacy : a protection motivation perspective on hotel stay intention during the COVID-19 pandemic
Hsieh, Yu-Chin; Chen, Ya-Ling; Wang, Yao-Chin - In: International journal of hospitality management 97 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012820017
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Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng; Teichert, Thorsten; Deng, Shengliang; Liu, Yong; … - In: Tourism management : research, policies, practice 85 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
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Understanding the opaque priority of safety measures and hotel customer choices after the COVID-19 pandemic : an application of discrete choice analysis
Park, Soona; Lehto, Xinran Y. - In: Journal of travel and tourism marketing 38 (2021) 7, pp. 653-665
Persistent link: https://www.econbiz.de/10012649865
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Contactless but loyal customers : the roles of anxiety and sociability in the hotel service context
Li, Mingfei; Huang, Shanshan - In: Journal of retailing and consumer services 66 (2022), pp. 1-8
Persistent link: https://www.econbiz.de/10013209687
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The impact of the Covid-19 pandemic on customer experience design : the hotel managers' perspective
Bonfanti, Angelo; Vigolo, Vania; Yfantidou, Georgia - In: International journal of hospitality management 94 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012495103