A commentary on "the role of services in the future"
J. Joseph Cronin Jr.
| Year of publication: |
2021
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|---|---|
| Authors: | Cronin, J. J. |
| Other Persons: | Haytko, Diana (contributor) ; McDonald, Robert E. (contributor) ; Rutherford, Brian N. (contributor) ; VanMeter, Rebecca A. (contributor) |
| Published in: |
Journal of marketing theory and practice : JMTP. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1944-7175, ZDB-ID 2070142-1. - Vol. 29.2021, 1, p. 23-36
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| Subject: | Dienstleistungsmanagement | Service management | Kundenservice | Customer service | Sozialer Wandel | Social change | Digitalisierung | Digitization | Wettbewerb | Competition | Zukunft | Future | Forschung | Research |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10696679.2020.1860687 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012483498