A comparative study of service convenience dimensions of private and public sector banks in Delhi region
Year of publication: |
2020
|
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Authors: | Kumari, Shyama ; Baswan, Taru |
Published in: |
Manthan : journal of commerce and management. - Delhi : Journal Press India, ISSN 2347-4440, ZDB-ID 2802084-4. - Vol. 7.2020, 2, p. 95-107
|
Subject: | Customer | Retail banking | Service convenience | Dehli | Indien | India | Dienstleistungsqualität | Service quality | Privatkundengeschäft | Personal banking | Beziehungsmarketing | Relationship marketing | Öffentliche Bank | Public bank | Kundenzufriedenheit | Customer satisfaction |
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