A multidimensional typology of customer relationships : from faltering to affective
Year of publication: |
2011
|
---|---|
Authors: | Dalziel, Nurdilek ; Harris, Fiona ; Laing, Angus |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 29.2011, 5, p. 398-432
|
Subject: | Bankmarketing | Bank marketing | Beziehungsmarketing | Relationship marketing | Großbritannien | United Kingdom |
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