A study of the service quality of general portals
Year of publication: |
2009
|
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Authors: | Liu, Chung-tzer ; Du, Timon C. ; Tsai, Hsiao-hao |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 46.2009, 1, p. 52-56
|
Subject: | Digitale Plattform | Digital platform | Dienstleistungsqualität | Service quality | Faktorenanalyse | Factor analysis |
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