A systematic approach to reduce human and system-related errors causing customer dissatisfaction in a production environment
Year of publication: |
2009
|
---|---|
Authors: | Pakdil, Fatma ; Özkök, Onur ; Dengiz, Berna ; Kara, Imdat ; Selvi, Nilay |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 20.2009, 1/2, p. 129-137
|
Subject: | Prozessmanagement | Business process management | Statistischer Fehler | Statistical error | Kundenzufriedenheit | Customer satisfaction | Simulation |
-
An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali, (2013)
-
Six Sigma applied to reduce patients' waiting time in a cancer pharmacy
Arafeh, Mazen, (2014)
-
Naveh, Eitan, (2019)
- More ...
-
Pakdil, Fatma, (2009)
-
Pakdil, Fatma, (2009)
-
A branch and cut algorithm for the location-routing problem with simultaneous pickup and delivery
Karaoglan, Ismail, (2011)
- More ...