Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty
Year of publication: |
2019
|
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Authors: | El-Adly, Mohammed Ismail |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 50.2019, p. 322-332
|
Subject: | Customer perceived value | Customer satisfaction | Customer loyalty | Hotels | Hospitality service | Kundenzufriedenheit | Beziehungsmarketing | Relationship marketing | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Äthiopien | Ethiopia | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value |
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