Analyzing the diffusion of global customer relationship management : a cross-regional modeling framework
Year of publication: |
2011
|
---|---|
Authors: | Kumar, V. ; Sunder, Sarang ; Ramaseshan, B. |
Published in: |
Journal of international marketing. - Chicago, Ill. : Assoc., ISSN 1069-031X, ZDB-ID 915508-9. - Vol. 19.2011, 1, p. 23-39
|
Subject: | Beziehungsmarketing | Relationship marketing | Internationales Marketing | International marketing | Innovationsdiffusion | Innovation diffusion | Italien | Italy | Singapur | Singapore | USA | United States |
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