Applications of quality control in the service industries
Year of publication: |
1985 ; 1. print.
|
---|---|
Authors: | Rosander, Arlyn C. |
Publisher: |
New York [u.a.] : Dekker [u.a.] |
Subject: | Qualitätskontrolle | Dienstleistungsbetrieb |
Extent: | VIII, 387 S. : zahlr. graph. Darst. |
---|---|
Series: | Quality and reliability. - New York, NY [u.a.] : Dekker. - Vol. 5 |
Type of publication: | Book / Working Paper |
ISBN: | 0-8247-7466-3 |
Source: |
-
Landgraf, Peter, (1995)
-
Dornach, Frank Thomas, (1993)
-
Service quality : new directions in theory and practice
Rust, Roland T., (1994)
- More ...
-
Applications of quality control in the service industries
Rosander, Arlyn C., (1985)
-
Deming's 14 points applied to services
Rosander, Arlyn C., (1991)
-
The quest for quality in services
Rosander, Arlyn C., (1989)
- More ...