Brand reputation in the Facebook era : the impact of user generated content in brand reputation management brand reputation in the Facebook era
Year of publication: |
[2017]
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Authors: | Bernal, Pedro Mir |
Published in: |
Key challenges and opportunities in Web entrepreneurship. - Hershey, PA, USA : IGI Global, Business Science Reference, ISBN 978-1-5225-2466-3. - 2017, p. 171-187
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Subject: | Social Web | Social web | Markenimage | Brand image | Content Management | Content management | Kundenintegration | Customer integration |
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