Unexpected wedding present
Jacqueline Vidal, Pedro Mir Bernal
Year of publication: |
December 2017
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Authors: | Vidal, Jacqueline ; Bernal, Pedro Mir |
Published in: |
International journal of business and economics. - Taichung : Feng Chia University, ISSN 1607-0704, ZDB-ID 2573186-5. - Vol. 16.2017, 2, p. 145-150
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Subject: | compensation | service failure | reservation | Dienstleistungsqualität | Service quality | Beschwerdemanagement | Complaint management | Währungsreserven | Foreign exchange reserves | Kundenzufriedenheit | Customer satisfaction |
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