Bridging the two ends of a service supply chain through empowerment : the context of external and internal customers of the aviation industry
Year of publication: |
2008
|
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Authors: | Thakur, Mahima Singh ; Khatri, Puja ; Juneja, Reema |
Published in: |
Corporate strategies & innovations in the emerging global economy. - Delhi : Wisdom Publ., ISBN 81-89547-35-6. - 2008, p. 347-358
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Subject: | Fluggesellschaft | Airline | Lieferkette | Supply chain | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality | Indien | India |
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