Bringing service design to service sciences, management and engineering
Year of publication: |
2008
|
---|---|
Authors: | Holmlid, Stefan ; Evenson, Shelley |
Published in: |
Service science, management and engineering : education for the 21st Century. - New York, NY : Springer US, ISBN 0-387-76577-8. - 2008, p. 341-345
|
Subject: | Dienstleistungsinnovation | Service innovation | Dienstleistungssektor | Service industry | Dienstleistung | Services | Dienstleistungsqualität | Service quality | Dienstleistungsmanagement | Service management | Management |
-
Setting the stage for service experience : design strategies for functional services
Beltagui, Ahmad, (2016)
-
Service designs and mindsets : extracting experiential knowledge from service realisation
Karppinen, Henri, (2013)
-
Rubalcaba-Bermejo, Luis, (2018)
- More ...
-
Boni, Arthur A., (2009)
-
Legitimizing SSME in academia : critical considerations and essential actions
Siegel, Jane, (2008)
-
Evenson, Shelley, (2008)
- More ...