Can product returns make you money?
by J. Andrew Petersen and V. Kumar
| Year of publication: |
2010
|
|---|---|
| Authors: | Petersen, J. Andrew ; Kumar, V. |
| Published in: |
MIT sloan management review. - Cambridge, Mass. : MIT, ISSN 1532-9194, ZDB-ID 2039388-X. - Vol. 51.2009/10, 3, p. 85-89
|
| Subject: | Distanzhandel | Distance selling | Kundenanalyse | Customer analysis | Kundenservice | Customer service | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003971391