Circularity of customer service experience and customer perceived value
Year of publication: |
2010
|
---|---|
Authors: | Helkkula, Anu ; Kelleher, Carol |
Published in: |
Journal of customer behaviour. - Helensburgh : Westburn, ISSN 1475-3928, ZDB-ID 2163005-7. - Vol. 9.2010, 1, p. 37-53
|
Subject: | Mobile Anwendung | Mobile application | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Mobiltelefon | Mobile phone | Großbritannien | United Kingdom | 2007 |
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