Components of medical service users’ dissatisfaction : a perceived control perspective
Jungki Lee
| Year of publication: |
2012
|
|---|---|
| Authors: | Lee, Jungki |
| Published in: |
International journal of management and marketing research : IJMMR. - Hilo, Hawaii : IBFR, ISSN 1933-3153, ZDB-ID 2536557-5. - Vol. 5.2012, 2, p. 53-63
|
| Subject: | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009633269