CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers
Year of publication: |
2010 ; 4. ed.
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Authors: | Greenberg, Paul |
Publisher: |
New York, NY [u.a.] : McGraw-Hill |
Subject: | Customer relations | Management | Electronic Commerce | Internet | Kundenmanagement | Beziehungsmanagement |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold, (1999)
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Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold, (2001)
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Internet & Electronic Business : Herausforderung an das Management
Meier, Andreas, (2001)
- More ...
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CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers
Greenberg, Paul, (2010)
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Generic competition in the US pharmaceutical industry
Saha, Atanu, (2006)
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The impact of CRM 2.0 on customer insight
Greenberg, Paul, (2010)
- More ...