Customer equity: measurement, management and research opportunities
Year of publication: |
2007
|
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Authors: | Villanueva, Julian ; Hanssens, Dominique M. |
Publisher: |
Boston [u.a.] : Now Publ. |
Subject: | Kundenmanagement | Marketing |
Extent: | IX, 99 S. : graph. Darst. |
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Series: | Foundations and trends in marketing : FTMKT. - Hanover, Mass. : Now, ISSN 1555-0761. - Vol. Vol. 1, Iss. 1 |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Literaturverz. S. 89 - 99 |
ISBN: | 978-1-60198-010-6 |
Classification: | Marketing |
Source: |
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Holz, Stefan, (1997)
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Kundenbindung als Marketingziel : Identifikation und Analyse zentraler Determinanten
Peter, Sibylle Isabelle, (1997)
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Kotler, Philip, (1997)
- More ...
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Customer Equity: Measurement, Management and Research Opportunities
Villanueva, Julian, (2006)
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The impact of marketing-induced versus word-of-mouth customer acquisition on customer equity growth
Villanueva, Julian, (2008)
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Villanueva, Julian, (2006)
- More ...