Der Kundenberater als Mediator : effiziente Gesprächsführung durch die Einbeziehung mediativer Elemente
Kirsten Rusert
| Year of publication: |
[2017]
|
|---|---|
| Authors: | Rusert, Kirsten |
| Institutions: | Springer Fachmedien Wiesbaden (publisher) |
| Publisher: |
Wiesbaden : Springer Gabler |
| Subject: | Kunden | Customers | Beziehungsmarketing | Relationship marketing | Mediation | Kundenbetreuung |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] ; Description [springer.com] |
| Extent: | XIII, 86 Seiten Illustrationen 21 cm x 14.8 cm, 0 g |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Ratgeber ; Guidebook |
| Language: | German |
| Notes: | Literaturverzeichnis: Seite 81-82 |
| ISBN: | 3-658-15855-7 ; 978-3-658-15855-2 ; 978-3-658-15856-9 |
| Other identifiers: | 10.1007/978-3-658-15856-9 [DOI] |
| Classification: | Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011562275