Development of a brand community engagement model : a service-dominant logic perspective
Year of publication: |
2022
|
---|---|
Authors: | Haverila, Kai ; Haverila, Matti ; McLaughlin, Caitlin |
Published in: |
Journal of consumer marketing. - Bradford : Emerald, ISSN 2052-1200, ZDB-ID 2032361-X. - Vol. 39.2022, 2, p. 166-179
|
Subject: | Brand community | Brand community engagement | Customer satisfaction | Motives | PLS-SEM | Relationship quality | Service-dominant logic | Beziehungsmarketing | Relationship marketing | Service-Dominant Logic | Markenführung | Brand management | Kundenzufriedenheit | Marketingtheorie | Marketing theory | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration | Dienstleistungsqualität | Service quality |
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