Differences in social and economic power : service quality implications for retailers in an emerging market
Bruce R. Klemz; Christo Boshoff; Noxolo Eileen Mazibuko; Jo Ann Asquith
| Year of publication: |
2011
|
|---|---|
| Authors: | Klemz, Bruce R. ; Boshoff, Christo ; Mazibuko, Noxolo Eileen ; Asquith, Jo Ann |
| Published in: |
Global journal of international business research. - Mansfield, Conn. : Global Business Investments and Publications LLC, ISSN 1933-3412, ZDB-ID 2491209-8. - Vol. 5.2012, 5, p. 1-22
|
| Subject: | Dienstleistungsqualität | Service quality | Schwellenländer | Emerging economies | Einzelhandel | Retail trade | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009709826