Does internal marketing influence employee loyalty? : evidence from the Ghanaian banking industry
Year of publication: |
2015
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Authors: | Narteh, Bedman ; Odoom, Raphael |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 36.2015, 2, p. 112-135
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Subject: | internal marketing | employee loyalty | retail banking | Ghana | Privatkundengeschäft | Personal banking | Bank | Beziehungsmarketing | Relationship marketing | Internationales Marketing | International marketing | Mitarbeiterbindung | Employee retention |
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