Effective brand community management : lessons from customer enthusiasts
Year of publication: |
2011
|
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Authors: | Dholakia, Utpal M. ; Vianello, Silvia |
Published in: |
The IUP journal of brand management : IJBRM. - Hyderabad : IUP Publ., ZDB-ID 2576844-X. - Vol. 8.2011, 1, p. 7-21
|
Subject: | Beziehungsmarketing | Relationship marketing | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Social Web | Social web |
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