Emotion and service quality of anthropomorphic robots
Year of publication: |
2022
|
---|---|
Authors: | Chiang, Ai-Hsuan ; Trimi, Silvana ; Lo, Yu-Ju |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 177.2022, p. 1-11
|
Subject: | Anthropomorphism | Artificial intelligence (AI) | Intimacy | Service quality | Service robots | Emotion | Künstliche Intelligenz | Artificial intelligence | Roboter | Robot | Dienstleistungsqualität |
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