Exploring the intention to continue using web-based self-service
Shu-Mei Tseng
| Year of publication: |
2015
|
|---|---|
| Authors: | Tseng, Shu-Mei |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 24.2015, p. 85-93
|
| Subject: | Web-based self-service | Continued usage intention | Satisfaction | Information system success model | Technology acceptance model | Internet | Innovationsakzeptanz | Innovation adoption | Selbstbedienung | Self-service | Kundenzufriedenheit | Customer satisfaction | Informationssystem | Information system | Konsumentenverhalten | Consumer behaviour | Digitale Dienste | Web-based service |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010528602