Exploring the role of front-line employees as innovators
Year of publication: |
2015
|
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Authors: | Engen, Marit ; Magnusson, Peter |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 35.2015, 5/6, p. 303-324
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Subject: | service innovation | idea creation | front-line employees | knowledge utilization | middle managers | Innovation | Innovationsmanagement | Innovation management | Dienstleistungssektor | Service industry | Mittleres Management | Middle management | Wissensmanagement | Knowledge management |
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