Factors that enhance the perceived quality and student satisfaction of specialized postgraduate programs : the role of identity
Year of publication: |
2023
|
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Authors: | Park, Soohyun ; Kim, Kilsun |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 4, p. 1007-1029
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Subject: | Education service quality | Identity | Postgraduate business programs | Specialization | Student satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Studierende | Students | Persönlichkeitspsychologie | Personality psychology | Hochschule | Higher education institution |
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