Kundenintegration bei Serviceleistungen : empirische Analyse mit Empfehlungen für den Einsatz von Service-Communities
Year of publication: |
2017
|
---|---|
Authors: | Stumpf, Marcus |
Published in: |
Kundenintegration & Customer Empowerment. - Berlin : uni-edition, ISBN 3-944072-94-4. - 2017, p. 43-55
|
Subject: | Kundenservice | Customer service | Kundenintegration | Customer integration | Motivation | Online-Befragung | Web survey |
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