Lead Users as source for radical service innovations
Year of publication: |
2007
|
---|---|
Authors: | Skiba, Florian |
Published in: |
Innovative logistics management : competitive advantages through new processes and services. - Berlin : Schmidt, ISBN 3-503-10399-6. - 2007, p. 213-227
|
Subject: | Dienstleistungssektor | Service industry | Dienstleistung | Services |
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