Logistics service quality measurement of a beverage distributor company in the state of Minas Gerais - Brazil
Jersone Tasso Moreira Silva, Luiz Antonio Antunes Teixeira and Karenina de Castro Tavares Senem Cruz, Hugo Ferreira Braga Tadeu
| Year of publication: |
2014
|
|---|---|
| Authors: | Silva, Jersone Tasso Moreira ; Teixeira, Luiz Antonio Antunes ; Cruz, Karenina de Castro Tavares Senem ; Tadeu, Hugo Ferreira Braga |
| Published in: |
International journal of logistics systems and management. - Olney : Inderscience, ISSN 1742-7967, ZDB-ID 2178795-5. - Vol. 19.2014, 3, p. 372-390
|
| Subject: | logistics | service quality | multivariate data analysis | customer'S behaviour | distribution | Brazil | Dienstleistungsqualität | Service quality | Brasilien | Logistikdienstleister | Logistics provider | Logistik | Logistics | Qualitätsmanagement | Quality management | Messung | Measurement |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010514815