Measuring and managing a salesperson's future value to the firm
Year of publication: |
2014
|
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Authors: | Kumar, V. ; Sunder, Sarang ; Leone, Robert P. |
Published in: |
Journal of marketing research : JMR. - Thousand Oaks, CA : SAGE Publishing, ISSN 0022-2437, ZDB-ID 218319-5. - Vol. 51.2014, 5, p. 591-608
|
Subject: | salesperson performance evaluation | incentive management | training management | salesperson future value | customer lifetime value | Verkaufspersonal | Salespeople | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Performance-Messung | Performance measurement | Management |
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