Methoden zur Messung der Kundenzufriedenheit
Anton Meyer; Robert Ertl
| Year of publication: |
2000
|
|---|---|
| Authors: | Meyer, Anton ; Ertl, Robert |
| Published in: |
Direct Banking : wie virtuelle Institute das Bankgeschäft revolutionieren. - Wiesbaden : Gabler, ISBN 3-409-11494-7. - 2000, p. 307-336
|
| Subject: | Beziehungsmarketing | Relationship marketing | Marktforschung | Market research | Messung | Measurement | Dienstleistungsqualität | Service quality | Theorie | Theory | Deutschland | Germany |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | German |
| Notes: | In: Direct Banking |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001537692