Verfahren zur Messung von Kundenzufriedenheit
Anton Meyer; Christian Blümelhuber; Robert Ertl; Nina Blankenburg
| Year of publication: |
2014
|
|---|---|
| Authors: | Meyer, Anton ; Blümelhuber, Christian ; Ertl, Robert ; Blankenburg, Nina |
| Published in: |
Grundlagen des After Sales Marketing. - Düsseldorf : Symposion Publishing, ISBN 3-86329-648-6. - 2014, p. 227-261
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Messung | Measurement | Wissenschaftliche Methode | Scientific method | Vorschlagswesen | Employee suggestion system |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | German |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010457856