Methodological triangulation in measuring public transportation service quality
Year of publication: |
2000
|
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Authors: | Cunningham, Lawrence ; Young, Clifford ; Lee, Moonkyu |
Published in: |
Transportation journal : a journal of the Association for Supply Chain Management. - University Park, PA : Pennsylvania State University Press, ISSN 0041-1612, ZDB-ID 860601-8. - Vol. 40.2000, 1, p. 35-47
|
Subject: | Öffentlicher Verkehr | Public transport | Dienstleistungsqualität | Service quality | Befragung | Interview | USA | United States |
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