More than words in medical question-and-answer sites : a content-context congruence perspective
Year of publication: |
2020
|
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Authors: | Peng, Chih-Hung ; Yin, Dezhi ; Zhang, Han |
Published in: |
Information systems research : ISR. - Catonsville, MD : INFORMS, ISSN 1047-7047, ZDB-ID 1081934-4. - Vol. 31.2020, 3, p. 913-928
|
Subject: | medical Q&A | answer helpfulness | user-generated content | content-context congruence | fit | concreteness | emotional intensity | construal level | Emotion | Konsumentenverhalten | Consumer behaviour | Website |
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