Moving from customer lifetime value to customer equity
Year of publication: |
2009
|
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Authors: | Drèze, Xavier ; Bonfrer, Andre |
Published in: |
Quantitative marketing and economics : QME. - Dordrecht [u.a.] : Springer Science + Business Media, ISSN 1570-7156, ZDB-ID 2114104-6. - Vol. 7.2009, 3, p. 289-320
|
Subject: | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Kundengewinnung | Customer acquisition | Direktmarketing | Direct marketing | IT-gestütztes Marketing | Computer-assisted marketing | Theorie | Theory |
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