Online determinants of e-customer satisfaction : application to website purchases in tourism
Hélia Gonçalves Pereira, Maria de Fátima Salgueiro, Paulo Rita
| Year of publication: |
June 2017
|
|---|---|
| Authors: | Pereira, Hélia Gonçalves ; Salgueiro, Maria de Fátima ; Rita, Paulo |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 11.2017, 2, p. 375-403
|
| Subject: | Online customer satisfaction | Tourism purchase determinants | Structural equation modeling | Kundenzufriedenheit | Customer satisfaction | Website | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Strukturgleichungsmodell | Structural equation model | Konsumentenverhalten | Consumer behaviour | Tourismus | Tourism | Online-Marketing | Internet marketing | Tourismuswirtschaft | Tourism industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-016-0313-6 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011732385