Return on marketing : using customer equity to focus marketing strategy
Year of publication: |
2009
|
---|---|
Authors: | Rust, Roland T. ; Lemon, Katherine N. ; Zeithaml, Valerie A. |
Published in: |
Evolving and emerging issues in marketing strategy. - Los Angeles [u.a.] : Sage. - 2009, p. 25-61
|
Subject: | Marketing | Return on Investment | Return on investment | Marketingmanagement | Marketing management | Markenführung | Brand management |
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