Services marketing management : a strategic perspective
Year of publication: |
2006 ; 2. ed., reprint.
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Authors: | Kasper, Hans ; Helsdingen, Piet van ; Gabbott, Mark |
Publisher: |
Chichester : John Wiley |
Subject: | Dienstleistung | Marketing | Management | Service industries |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Marketing a service for profit : a practical guide to key service marketing concepts
Clarke, Greg, (2000)
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Services management : an integrated approach
Van Looy, Bart, (2003)
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Johnston, Robert, (2001)
- More ...
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Services marketing management : a strategic perspective
Kasper, Hans, (2006)
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Services marketing management : an international perspective
Kasper, Hans, (1999)
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Vries, Wouter de, (1994)
- More ...