Services marketing - quality and other essentials
Year of publication: |
2017
|
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Authors: | Fauser, Simon Georg |
Institutions: | Shaker Verlag (publisher) |
Publisher: |
Aachen : Shaker Verlag |
Subject: | Dienstleistungsmarketing | Services marketing | Dienstleistungsqualität | Service quality | Dienstleistungsangebot | Marketing | Qualitätsmanagement |
Description of contents: | Table of Contents [d-nb.info] |
Extent: | XIII, 206 Seiten Illustrationen 24 cm x 17 cm, 333 g |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Lehrbuch ; Textbook |
Language: | English |
ISBN: | 3-8440-5178-3 ; 978-3-8440-5178-0 |
Classification: | Marketing |
Source: | ECONIS - Online Catalogue of the ZBW |
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Göbl, Martin, (2003)
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Exzellenz im Dienstleistungsmarketing : Fallstudien zur Kundenorientierung
Bruhn, Manfred, (2002)
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Grund, Michael A., (1998)
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Markenkommunikation 2.0 : die Vermittlung emotionaler Marken-Erlebnisse im Web 2.0
Fauser, Simon Georg, (2016)
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QSR brand value : marketing mix dimensions among McDonald's, KFC, Burger King, Subway and Starbucks
Harrington, Robert J., (2017)
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Raich, Bianca, (2017)
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