Services offshoring: Does perceived service quality affect country-of-service origin preference?
| Year of publication: |
2010
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|---|---|
| Authors: | Thelen, Shawn T. ; Jr, Earl D. Honeycutt ; Murphy, Thomas P. |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 20.2010, 3 (1.1.), p. 196-213
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