The dyadic bank-SME relationship : customer adaptation in interaction, role and organisation
Year of publication: |
2009
|
---|---|
Authors: | Silver, Lars ; Vegholm, Fatima |
Published in: |
Journal of small business and enterprise development. - Bingley : Emerald Group Publishing Limited, ISSN 1462-6004, ZDB-ID 2141708-8. - Vol. 16.2009, 4, p. 615-627
|
Subject: | Firmenkundengeschäft | Corporate banking | KMU | SME | Beziehungsmarketing | Relationship marketing | Schweden | Sweden |
-
Relationship marketing and the management of corporate image in the bank-SME relationship
Vegholm, Fatima, (2011)
-
Financial Crisis : Its Effect on Existing Bank-SME Relationships
Ioannou, Myria, (2010)
-
Görgen, Frank, (1997)
- More ...
-
The influence of banks' advice to SMEs on customer satisfaction : the case for regulation
Berggren, Björn, (2010)
-
The impact of corporate fairness on the bank-SME relationship
Vegholm, Fatima, (2008)
-
Technical and functional determinants of customer satisfactin in the bank-SME relationship
Lundahl, Nicolaus, (2009)
- More ...