The effect of management commitment to service on employee service behaviors : the mediating role of job satisfaction
Hyun Jeong Kim; Pimtong Tavitiyaman; Woo Gon Kim
Year of publication: |
2009
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Authors: | Kim, Hyun Jeong ; Tavitiyaman, Pimtong ; Kim, Woo Gon |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif : Sage, ISSN 1096-3480, ZDB-ID 24150897. - Vol. 33.2009, 3, p. 369-390
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