The long-term impact of loyalty programs on consumer purchase behavior and loyalty
Year of publication: |
2007
|
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Authors: | Liu, Yuping |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 71.2007, 4, p. 19-35
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Subject: | Beziehungsmarketing | Relationship marketing | Kundenbindungsprogramm | Loyalty program | Kundenwert | Customer value | Konsumentenverhalten | Consumer behaviour | Nachbarschaftsladen | Convenience store | Schätzung | Estimation |
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