Tip-Collection Strategies, Service Guarantees, and Consumer Evaluations of Group Package Tours
Year of publication: |
2009
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Authors: | Tsaur, Sheng-Hshiung ; Wang, Chih-Hung |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 8643775. - Vol. 47.2009, 4, p. 523
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