Travel distance and hotel service satisfaction : an inverted U-shaped relationship
Year of publication: |
January 2019
|
---|---|
Authors: | Park, Sangwon ; Yang, Yang ; Wang, Mingshu |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 76.2019, 1, p. 261-270
|
Subject: | Travel distance | Service satisfaction | Multi-level ordered logit model | Big data | Kundenzufriedenheit | Customer satisfaction | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Urlaubsverhalten | Holiday behaviour | Logit-Modell | Logit model |
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